FAQ'S

For your safety, please read and follow these rules: All participants must read and sign the liability release/waiver form. Participants that are under 18 years of age must have a parent or legal guardian sign on their behalf. All participants must respect the instructions of Lincoln Paddle Company staff. Participants are financially responsible for injuries and lost or damaged equipment. IF a rescue has to be performed customer may be charged a rescue fee. Participants of all ages must wear a life jacket at all times while on the water. All participants under 10 years of age must be accompanied in the same watercraft by someone 16 years of age or older. Participants between 10-15 years of age may be in a watercraft by themselves, but must be accompanied by someone 16 years or older in another watercraft. Participants 16 years of age and older can be in a watercraft by themselves and explore the river unaccompanied, but must have a parent or guardian sign their liability release/waiver form. Paddleboard participants must start and finish on knees while within 20 feet from the dock/launch area. Dogs are allowed to go out on watercraft. We do not provide life preservers for them. Dogs must remain under the owners control at all times. Traffic patterns: stay to the right side, just like automobile traffic. If the weather presents unsafe conditions, we will halt rentals until it is safe again. No boats may launch if there is lightning, thunder, or if fog is too dense to clearly see the opposite shore. Head towards shore if caught in a storm. On windy days, paddle into the wind heading out and with the wind to return. If having difficulty, paddle closer to the shore as trees help block the wind. If on a paddleboard, lie on stomach or knees and paddle to safety. Fishing is permitted on local NE lakes provided that all NE game & parks regulations are followed. All participants should respect the wildlife and public/state property. Please help protect our lakes and bring all trash back to shore and dispose of in trash receptacles. NO GLASS allowed. LNK Paddle Company reserves the right to refuse service to anyone believed to be under the influence of a substance. NO ALCOHOL on launch area or boats. If equipment is damaged beyond simple repairs customer will be asked to pay repair fee.

Our equipment is designed to provide the most stable and enjoyable experience. We have plenty of people come paddle with us for their first time. Our staff will be happy to answer any questions you have and can help with a 5 minute lesson before you go! For a quick video on how to Stand Up Paddleboard--see here: https://www.youtube.com/watch?v=yubSCrsmBaU For a quick video on how to kayak--see here:

We keep the process simple. Meet us at the location we provide in email (normally right at the lake-side). We help you get the kayak or SUP to the water and when you are finished we haul it back to our trailer. Easy, peasy..

We have sit-on-top single kayaks, tandem (2 person) kayaks, and stand up paddle boards.

Unfortunately we do not offer refunds. We are happy to rebook you though to a date that works! You can call us at 531-229-1040, or email hello@lincolnpaddlecompany.com **If you are from out of town (visiting Lincoln) and your reservation is canceled due to weather we will be happy to refund you.

Yes, we proved paddles and life jackets with every rental. Our life jackets come in multiple sizes for children and adults.

Kids under the age of 18 cannot paddle alone without someone over 18 in the group. Kids age 8 and older can paddle their own kayak or paddleboard if accompanied by a parent or guardian in another kayak or on another paddleboard. Kids under the age of 8 can ride in a double kayak only if accompanied by an adult; there is no age limit, and it is up to the parent’s/guardian’s discretion. We have a limited amount of kids’ life jackets that fit most kids starting as young as age 2. (You’re also welcome to bring your own life jacket for your little ones!) All paddlers sign a liability waiver, including the parent/guardian for each child.

We recommend wearing clothing that you are comfortable moving around in and possibly getting wet. Also- sunscreen, hat, polarized sunglasses, a towel, and dry clothes (leave in your car).

You’re welcome to bring your furry friends to paddle but please note that if a blue algae warning is posted dogs will not be allowed. We encourage you to bring a life jacket for your pet, as we don’t have any dog life jackets available at our rental sites. You know your dog’s temperament best, so please consider your dog’s comfort level with being on the water and staying seated – some dogs are more likely to “ruff up the boat” than others!

We constantly monitor the weather at our rental sites to make sure conditions are safe for our customers. If you have made a rental reservation, you will be notified by email of any changes in our hours due to weather. We will also post to social media. If canceled we are happy to rebook you! **IF you are visiting from out of town and cannot rebook, we will refund your reservation.

You must be 18 years of age or older to rent by yourself. For those under 18 years of age we require a parent or legal guardian to sign our release form on your behalf.

Participants are financially responsible for lost or damaged equipment. Credit card is held on file.

We take all major credit cards and it is the preferred method. For larger group events we can take check.

Yes! We offer cash gift cards and frequent paddle cards. Here

Yes we do. Dry bags are free for the day. Waterproof phone cases are free to rent for the day--and they float! We also offer ability to purchase your own to take -phone cases.